Cynthia recently joined TheBANK and brought with her 20 years of banking & community development expertise. She started her career at Citi and has held key management positions with multiple large financial institutions including Wells Fargo, Southwest Bank of St. Louis, M&I (now BMO Harris) and U.S. Bank. Cynthia has been recognized with several awards including the Community Builders Network of Metropolitan St. Louis’ “Excellence in Banking” 2015. St. Louis Business Journal’s “40 under 40” and “Diverse Business Leaders” 2011. Cynthia is a graduate of Fontbonne University, John Cook School of Business, St. Louis University, and Leadership St. Louis part of FOCUS St. Louis. Cynthia is very active in the community, currently serving on the boards of the St. Louis Area Foodbank, Community Action Agency of St. Louis County, Inc. and Metropolitan Equal Housing Opportunity Council. Cynthia has been a guest panelist with the Federal Reserve Bank of St. Louis and recently was the City of St. Louis’s CREA keynote speaker for their 10th Annual Fair Housing Celebration.
I came to TheBANK because I wanted to work for a homegrown community bank where decisions are made here. TheBANK of Edwardsville has a rich history of investing in Edwardsville and Metro East, Illinois and being part of the team that brings that same tradition to the St. Louis side of the region is priceless.
It’s critically important to do banking with people that you know and trust – to make the decision because of that relationship. I define personal success by the impact or end result, that’s the only way to truly measure whether or not it was successful.
I define success for my clients as achieving their financial objectives and knowing they are happy with it. My goal is to be able to improve their overall financial quality of life – to lift the community’s previously under-served financial aptitude, putting them in position to accumulate wealth or assets for themselves and their families.
One way I’ve added valued in my client relationships is by never losing sight of my client’s or the community’s financial needs. As a mortgage loan originator for TheBANK, I can rely on my financial and community development expertise to address their needs.
My reward is seeing my clients attain the financial goals we worked on together. That, in itself, adds value to me as a professional and it helps to build my reputation. I love knowing that my clients are in a better financial position as a result of our trusted relationship. Banking is a service-oriented profession and has been since its inception. We serve people! Being cognizant of that will always set you apart.