Kelli has been in mortgage banking for 16 years. She started in processing and was a closing supervisor for 4 years before becoming a mortgage lender.
Being so close to Scott AFB, I find it a privilege to help our dedicated military personnel with their mortgage needs. I love the opportunity to give back to our veterans and I make it my top priority to make their transfer process as easy as possible. TheBANK has a variety of loan options to meet all of my customer’s needs.
Service is what makes TheBANK unique. We keep our loans in-house, and this allows my customers to contact me with any questions or concerns they may have with their mortgage. I also enjoy highlighting all of the products we have to offer.
I think of my success as knowing that I have provided the best option to fit my clients’ financial needs and goals. And I have continued my education to achieve high levels of skill and knowledge to successfully work with my clients, business partners and peers in a business that is constantly changing. Success for my clients means knowing that I have provided the best product and the best customer service possible.
I want my clients to walk away knowing they have the best mortgage for their personal needs. I always show them several options. I am available weekends and evenings to accommodate their schedules. Service after we close is another top priority; my clients know they can call me for anything they need at and I will help them find the answer.
It is very rewarding to know that I have provided the absolute best product for their personal needs. TheBANK has so many options available for my clients’ financial needs, it is always a pleasure to introduce them to my business partners at TheBANK to make sure they have the best banking products available.
I like to provide a personal touch. When I have clients new to the area, I love to show them around. I am involved in my community and enjoy providing them the opportunity to meet new people and get involved as well. I also provide them with a list of my favorite places.