Tim has been in the banking industry for 24 years – starting with a small bank in his hometown. During his career, he has been involved with all types of lending, from small consumer transactions to mortgage and commercial lending.
I enjoy working with businesses and business people to develop financing options that fit their needs. Our customers benefit from working with TheBANK because we have the size to meet their lending needs and our loan decisions are made locally.
TheBANK has a reputation for developing strong relationships with the communities and the customers it serves. I am very excited to be a part of that. Personal success to me is working at a job I enjoy every day. Making a difference and improving people’s lives provides me with a feeling of satisfaction and worth.
I believe that customer success is our clients achieving their desired goals. The best way we can achieve this, and add value to our clients, is to take the extra time and effort to learn as much as possible about the company and industry, and to go the extra step to provide personalized service and attention to detail. And to show a sense of urgency to address any request or concerns that come up.
When clients come to us for a specific product or service, they are essentially seeking a partner that can help guide them to make the best choices for their business. I believe that at TheBANK of Edwardsville, we seek to help customers – not just sell them our products and services. We enjoy seeing our clients’ businesses grow and succeed. It is very rewarding indeed.
Having many years of experience in commercial lending, I have seen what works for companies. And I’ve also seen a few things that have not worked as well for some. As I’m working with clients I believe that those past experiences can assist me in helping them to succeed.